Refund & Cancellation Policy

Refund and Cancellation Policy
At Griffy’s Organics, we are committed to providing our customers with the highest
quality, best tasting product. If you are not 100% satisfied with your shipment, we want
to know. We pride ourselves in our consistency and freshness of product, although we
try to be perfect, sometimes mistakes may happen. Our return policy is simple, provide
us with a picture of the shipment you received, if there are missing juices, the shipment
is damaged or you received the wrong order we will need documentation in order to
process the refund or schedule another reshipment. If it is in fact a Griffy’sTM error, we
will gladly replace the product at no cost to you. Please note, all refund or exchange
requests will need to be submitted to Customer Service within 3 days after the shipment
was received.

Freshness Guarantee: If you are not satisfied with the taste of the juices purchased, you
will need to contact Customer Service within 3 days of receiving the shipment with
detailed information on why you were not satisfied with our product. Depending on the
feedback received, we may not be able to provide a full refund.
Cancellations: Cancellation requests for shipment orders placed need to be submitted
to Customer Service right away. A 24 hour notice is in place for all E Commerce
shipments to give ample time to communicate the change with our warehouses. If the
cancellation is outside of the 24 hour window, Customer Service may not be able to
guarantee the cancellation or issue a full refund.
Please email us at hello@griffysorganics.com and we will address your issue in the
order received.